We'll have two 20-minute talks, each followed by 10 minutes of Q&A. We'll have plenty of time at the start and end of the meetup for tasty beverages and networking.

Speakers

Impacting Product Development with Net Promoter Score & Customer Data
Camila Morrison, Product Manager

As a product manager, you may have different types of feedback and data from product users/customers. Some of that could be Net Promoter Score (NPS) results, e-commerce data, community media verbatims, or other survey information. Learn what’s going on with NPS and other customer data to look at it from a product use perspective. Then see how to translate that into making changes to your product to better connect with customers, improve your value proposition, and make more revenue.

Camila Morrison is a product manager in tech who has worked across a variety of areas in product management from concept/market/UX roles to managing a team in the development arena. Also in her experience, is running a Net Promoter System to drive improvements across the customer product lifecycle. She was in marketing management for companies that included utility control center software. Her background includes leading marketing research projects for tech, utility, transportation, ad/media, healthcare, retail, tourism, and non-profit industries.

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The Product Manager Career Lifecycle
Mike Kruse, Product Manager

After spending many years as a product manager in both large and small organizations, Mike would like to share the application of a tool we use in our day job to our career.

Mike began in software development and fell into the product manager role – initially informally and then formally. He has worked in a number of B2B and B2C markets including graphics processors, networking systems, digital media, educational software and currently fintech. One item on his bucket list is to master all 37 activities on the Pragmatic framework or to visit all 50 states in the US.

Mike is also one of the ProductCamp Portland co-founders, an annual product management un-conference that began in 2012. It provides him with the opportunity to create a new product every year and in doing so, apply a wide range of product management skills that he rarely gets to exercise.

We'll have two 20-minute talks, each followed by 10 minutes of Q&A. We'll have plenty of time at the start and end of the meetup for tasty beverages and networking.

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Using Wireframes to Communicate Product Vision
Amy King, Software Product Manager at Digimarc

Over the past year, I learned how designing, creating, and sharing wireframes greatly facilitate communication both for the overall product vision that impacts multiple teams, and prepping smaller product features for engineers. For product managers that did not have a graphics background like me, "design" is an intimidating skill to tackle, but one that is valuable when working with engineers, designers, and marketing teams. In this presentation, I will share:
1) How I got started
2) A couple examples of how I used wireframes to align multiple teams to work towards the same product vision
3) Recommendations and pros/cons of different wireframing software to help people get started

Amy King is a software product manager. she likes learning about different industries and how people use technology in their jobs, then figure out how her team can build software to help people be more efficient with their work

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Supercharging User Engagement by Supporting Autonomy: Practical Motivation Science for Product Managers
Jahed Momand, Head of Product Management at Conversa Health

The talk of the town in theories of behavior change in technology center on centuries old behaviorism, such as BJ Fogg's Behavior Model or Nir Eyal's Hook Model.

But, what if you're trying to precipitate a user behavior that's complex? That happens over long time domains? That isn't immediately rewardable?

How do you support users in finding the motivation to interact with your product, when push notifications just won't do the trick?

I'll talk about how we applied the science of motivation, Edward Deci's self-determination theory, to product design at Conversa Health, for outsized gains in patient engagement, retention, and NPS.

Jahed heads up the product team at Conversa Health, an automated care management chatbot for health systems, leading them to successful A and B rounds of funding during his tenure.

Before, he led the product growth team at Zoomcare, where he increased revenue and visits 240% over 18 rapid fire months, leading up to their acquisition by Peace Health.

Before that he worked with Dan Ariely of Predictably Irrational fame on applying behavioral economics to projects within Google, and worked in the adtech industry applying behavioral science to ad units (he's not proud of this work).

Way before then, he played poker professionally for a few years after grad school, where he completed an MS in Physics at the University of Illinois, Urbana-Champaign.

We'll have two 20-minute talks, each followed by 10 minutes of Q&A. We'll have plenty of time at the start and end of the meetup for tasty beverages and networking.

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Leveraging product principles to drive better decision making
Ami Murthy, Head of Product - Mobile at eBay Classifieds Group at eBay

Product principles can serve as a strong complement to the product vision and strategy. I will share examples of our product principles and how we have successfully used them as tools to drive better and faster decisions.

Ami Murthy is a product leader who is excellent at building teams that create experiences which millions of customers LOVE and USE on a daily basis. She has experience leading diverse, global teams from product conceptualization to launch, with a proven track record of building scalable customer-centric products including 5-star apps, a multi-million dollar mobile product, and market-leading e-book solutions. She is adept at driving business results and has helped companies like eBay, Intel and Amazon grow their bottom line performance.

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What can theater teach us about software delivery
David Van der Merwe, Senior Product Manager at Radar

I've been thinking about the similarities between software development and the process of producing theater for a while. My wife runs a theater company and I'm constantly picking her brain about the creative process and theater production as a project that actually has a deadline (opening night). My hope is to share some learnings about this process and how it may apply to product managers when we need to deliver a full solution to a customer problem by a committed date.

I'm currently a Sr. Product Manager working at RADAR building privacy incident response management solutions. Like many pm's, I grew into a product management role somewhat through circumstance, some curiosity, and a desire to improve customer experiences. I was born and raised in South Africa and then immigrated to the US where I've worked in web marketing, and e-commerce solutions that served both b2b and b2c enterprises for the last 20 years.

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Also, thank you to our host, Jama Software. And thank you to Opal for sponsoring the food. Check out their job postings here:

Jama Software: https://www.jamasoftware.com/company/careers/

Opal: http://jobs.workwithopal.com/apply/Vbraj5qtQV/Senior-Product-Marketing-Manager